We are MAD Colour.  A local, award winning, design, print & manufacturing company producing ‘Creativity Materialised’ for almost 50 years. 

At MAD Colour, first impressions count—and that’s where you come in. We’re seeking a friendly, organised, and proactive individual to join our team in a hybrid Front of House and Sales Support role. You’ll also take ownership of our Promotional Products category, developing client solutions from proposal through to delivery.

This is an entry-level position, ideal for someone who is keen to grow, learn, and develop within a dynamic business that combines creativity with high-quality manufacturing. You’ll gain valuable experience in customer service, project tracking, sales support, and internal systems—all while working in a fast-paced, team-oriented environment.

What We’re looking for

We’re less concerned with your experience and more interested in your attitude, work ethic and willingness to learn. If you’re naturally approachable, detail-focused, and enjoy working with people, we want to hear from you.

You’ll thrive in this role if you have:

• A friendly, professional, and client-focused manner
• Strong communication and teamwork skills
• Good organisational and time management abilities
• Confidence using digital systems (e.g. CRM, order tracking tools)
• A proactive mindset and a desire to grow your skills

Duties

• Front of House; first point of contact for MAD Colour; answering calls, emails and in person enquiries directing them to internal teams
• Owner of Promotional Products category; proposing solutions, compiling presentations, estimating, processing and invoicing.
• Sales Order Processing; tracking orders and updating customers on job progress including install, delivery or collection dates
• Supporting sales function by following-up on estimates, enquiries, opportunities and diary management
• Capturing sales activity info on activities, opportunities and follow ups in CRM system
• Updating Management Information System with sales order progress and other records with dates, requirements, contact details and other key information